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Redressal of consumer dispute through Consumer Court and other agencies like Lok Adalat, MRTP, Human Rights Commission, Banking Ombudsman, etc.

Contact Us  Procedure to contact us with your complaint or inquiry. Our contact details.
Address of Consumer Court Addresses of  National Consumer Disputes Redressal Commission, State Consumer Disputes Redressal Commission and District Consumer Disputes Redressal Forums in India.
Preparing Consumer Complaint Step by step consumer guidance for preparation of Consumer Complaint for filing with the Consumer Court in India. Very informative for consumers for whom this subject is new.
Consumer Protection Act Consumer Protection Act of 1986. The consumers are protected under these laws. Awareness of these laws shall help consumers to be protected.
CPA Ammendment  Consumer Protection Ammendment Act of 2002.
Notice Guidelines for preparing a simple notice against provider of deficient goods or services. This is the first step in case of consumer grievance.
Consumer Complaint Format of consumer complaint. Preparation of consumer case papers for submission to the Consumer Court.
Consumer Court Fee Amount of fee to be paid with your Consumer Complaint, depending on relief claimed.
Limitation Time limit to file consumer complaint.
Affidavit Guidelines for preparing an affidavit for submission with the consumer complaint.
Against Fraud Fill the simple form to report about any fraud you are aware of. Send a photograph of the accused and we shall display the same on our website.

Frauds Reported to us 

Serious frauds reported to us. Check this page, you may be one of the sufferers of the listed frauds. Help us to locate the criminals listed here.
Against advertisement Report about misleading advertisement.
Against Finance Company Lost your hard earned money in fixed deposit, shares, etc? Visit this section to know about what action you can initiate to recover your money.
Against Bank Cheated by a banking organization? Complain to Banking Ombudsman.
Against Mobile Phone Address of complaints cell of reliance, airtel, orange, BPL
Against Pension Any grievances regarding pension and provident fund.
Against Post Office Address where to complain about your grievance against post office.
Against Railways How to file a complaint against Western Railway and Central Railway regarding reservation, cleanliness, catering, corruption, etc.
Against Restaurant Informs about where and how to file a complaint against food adulteration, bad services by restaurant, unhygienic conditions of a hotel, etc.
Against Housing Society Against corruption in managing committee, charging higher penalty, misuse of funds, etc.
Against Builder For deficiency in services, non-delivery of flat, asking extra amount, charging higher amount than the contracted rate, poor quality of construction, non-formation of society, etc.
Against food manuf. Charging higher than MRP, bad quality, unhygienic or faulty packing, etc.
Againat E-Mail abuse/spam Procedure to identify the originating source of e-mail, and reporting about e-mail abuse or spamming.
Against Public Utility Service This section tells you where to complain about the public utility services like electricity, telephone, municipal services, railways, government services, etc.
MRTPC Complain  to Monopolies and Restrictive Trade Practice Commission. Grievances concerned with  unfair trade practices, charging more than MRP (Maximum Retail Price), restrictive trade practices,  and monopolistic trade practices.
Human Rights Commission Deals with grievances against violation of any right or freedom enjoyed by Indian citizen.
Bureau of Indian Standards Check about the standard specifications approved by the government for consumer goods. You can complain to this department about lower standard of any goods that bears ISI or other standard approval mark.
Government of India Offices Links to the official websites of almost all offices of Government of India.
Lok Adalat For speedy settlement of simple grievances. Lok Adalat is held in the office of the Collector of a district on the first Monday of every month. 
About ICRPC Aims and objectives of International Consumer Rights Protection Council.
Membership of ICRPC One year membership fee is only Rs. 200=00. Members enjoy many privileges.
Donate for good cause Donate generously as ICRPC is not financed from anywhere. Your donation shall help to build a corruption free society.
Send your complaint If you wish to complain about a grievance, please write to us in the prescribed manner. We shall study your complaint and decide about the course of action you can take to settle your grievance. 
Complaint against government servant, misconduct, corruption, malpractice, etc. Complaint relating to malpractices, misconduct or corruption in public services relating to officials of Central Government Ministries, Departments, Public Sector Undertakings, Nationalized Banks, Insurance Companies, Financial Institutions, other Corporations and Societies established by or under any Central Act, Government companies, societies and other local authorities, owned or controlled by the Central Government.
Required volunteers  We require lawyers and volunteers in all the cities of India. Contact us with your proposal.

USEFUL LINKS TO PUBLIC SERVICES

World 

Telephone Directory

 

  Check train reservation status

Availability of berth

Current All India Train Time Table

Yellow pages 

OTHER USEFUL LINKS

National Consumer Disputes Redressal Commission (NCDRC) Supreme Court of India

Department of Consumer Affairs

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Department of Administrative Reforms and Public Grievances

High Courts:  Delhi | Bombay | Calcutta | Gujarat | Kerala | Andhra Pradesh | Jharkhand | Chhattisgarh | Himachal Pradesh | Jammu & Kashmir | Assam
Ministry of Finance and Company Affairs Ministry of Law and Justice
Bureau of Indian Standards (BIS) Department of Legal Affairs
Ministry of Environment and Forests Citizens` Charters in Government of India
Department of Food and Public Distribution Central Bureau of Investigation (CBI)
Ministry of Power Ministry of Social Justice and Empowerment
Ministry of Railways Indian Agencies Fighting Economic Crimes (CEIB)

Ministry of Health & Family Welfare

 

Women Empowerment
Ministry of Food Processing Industries Maharashtra Pollution Control Board
Ministry of Labour Maharashtra Pollution Control Board Address 
Department of Education

 

 

CONTACT US:  Send mail to consumerguidance@yahoo.com 

 

Copyright © 1999 [INTERNATIONAL CONSUMER RIGHTS PROTECTION COUNCIL]. All rights reserved.
Revised: April 09, 2009
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