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Redressal of consumer dispute through Consumer Court and other agencies like Lok Adalat, MRTP, Human Rights Commission, Banking Ombudsman, etc. |

| Procedure to contact us with your complaint or inquiry. Our contact details. | |
| Addresses of National Consumer Disputes Redressal Commission, State Consumer Disputes Redressal Commission and District Consumer Disputes Redressal Forums in India. | |
| Step by step consumer guidance for preparation of Consumer Complaint for filing with the Consumer Court in India. Very informative for consumers for whom this subject is new. | |
| Consumer Protection Act of 1986. The consumers are protected under these laws. Awareness of these laws shall help consumers to be protected. | |
| Consumer Protection Ammendment Act of 2002. | |
| Guidelines for preparing a simple notice against provider of deficient goods or services. This is the first step in case of consumer grievance. | |
| Format of consumer complaint. Preparation of consumer case papers for submission to the Consumer Court. | |
| Amount of fee to be paid with your Consumer Complaint, depending on relief claimed. | |
| Time limit to file consumer complaint. | |
| Guidelines for preparing an affidavit for submission with the consumer complaint. | |
| Fill the simple form to report about any fraud you are aware of. Send a photograph of the accused and we shall display the same on our website. | |
| Serious frauds reported to us. Check this page, you may be one of the sufferers of the listed frauds. Help us to locate the criminals listed here. | |
| Report about misleading advertisement. | |
| Lost your hard earned money in fixed deposit, shares, etc? Visit this section to know about what action you can initiate to recover your money. | |
| Cheated by a banking organization? Complain to Banking Ombudsman. | |
| Address of complaints cell of reliance, airtel, orange, BPL | |
| Any grievances regarding pension and provident fund. | |
| Address where to complain about your grievance against post office. | |
| How to file a complaint against Western Railway and Central Railway regarding reservation, cleanliness, catering, corruption, etc. | |
| Informs about where and how to file a complaint against food adulteration, bad services by restaurant, unhygienic conditions of a hotel, etc. | |
| Against corruption in managing committee, charging higher penalty, misuse of funds, etc. | |
| For deficiency in services, non-delivery of flat, asking extra amount, charging higher amount than the contracted rate, poor quality of construction, non-formation of society, etc. | |
| Charging higher than MRP, bad quality, unhygienic or faulty packing, etc. | |
| Procedure to identify the originating source of e-mail, and reporting about e-mail abuse or spamming. | |
| This section tells you where to complain about the public utility services like electricity, telephone, municipal services, railways, government services, etc. | |
| Complain to Monopolies and Restrictive Trade Practice Commission. Grievances concerned with unfair trade practices, charging more than MRP (Maximum Retail Price), restrictive trade practices, and monopolistic trade practices. | |
| Deals with grievances against violation of any right or freedom enjoyed by Indian citizen. | |
| Check about the standard specifications approved by the government for consumer goods. You can complain to this department about lower standard of any goods that bears ISI or other standard approval mark. | |
| Links to the official websites of almost all offices of Government of India. | |
| For speedy settlement of simple grievances. Lok Adalat is held in the office of the Collector of a district on the first Monday of every month. | |
| Aims and objectives of International Consumer Rights Protection Council. | |
| One year membership fee is only Rs. 200=00. Members enjoy many privileges. | |
| Donate generously as ICRPC is not financed from anywhere. Your donation shall help to build a corruption free society. | |
| If you wish to complain about a grievance, please write to us in the prescribed manner. We shall study your complaint and decide about the course of action you can take to settle your grievance. | |
| Complaint relating to malpractices, misconduct or corruption in public services relating to officials of Central Government Ministries, Departments, Public Sector Undertakings, Nationalized Banks, Insurance Companies, Financial Institutions, other Corporations and Societies established by or under any Central Act, Government companies, societies and other local authorities, owned or controlled by the Central Government. | |
| We require lawyers and volunteers in all the cities of India. Contact us with your proposal. |
USEFUL LINKS TO PUBLIC SERVICES
OTHER USEFUL LINKS
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CONTACT US: Send mail to consumerguidance@yahoo.com |
Copyright
© 1999 [INTERNATIONAL CONSUMER RIGHTS PROTECTION COUNCIL]. All rights
reserved.
Revised: June 04, 2006
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